BotpressAI chat agents for customer support

A platform for AI chat agents, knowledge bases, workflows and external integrations. Uses include customer support and enquiry handling.

Support tool

AI agents, voice & avatars

Botpress
Product name
AI agentsChatbotsCustomer supportKnowledge basesIntegrations

What can you build?

FAQ chatbots, enquiry routing and agents connected to external services. Its main purpose is not creating lifelike video avatars.

Who is it for?

People building website enquiry handling or an AI support service operated by a team.

Possible use

A possible FAQ assistant that hands unanswered enquiries to a team member. Check each integration’s supported features and permissions.

Things to check

Check answer quality, human handoff, personal-data and conversation-history handling, and permissions for external actions. Review paid-plan usage extensions and automatic recharge conditions.

Integration with a particular app builder has not been tested. These are possible uses; check the required features and connection methods individually.

Cost check

Free plan with limits

The free plan limits conversations, agents and storage. Paid-plan costs can involve conversation packs, AI usage and storage add-ons. Check current pricing and automatic purchase conditions on the official page.

Check official pricing and fees ↗

Reviewed November 7, 2026. Conditions vary by region, product and agreement; check current official information before use.

Sources and review

Reviewed: 2026-11-07